Return & Refund Policy

Welcome to SK Official Store.
Customer satisfaction is important to us, and we aim to provide a smooth shopping experience for every order.

Returns

We accept returns within 7 days of receiving your order.
To be eligible for a return:

• The product must be unused and in original condition
• Original packaging should be available
• The item must not be damaged by misuse or improper handling

Products that do not meet these conditions may not qualify for return.

Refunds

Once your returned item is received and inspected, we will notify you regarding the approval status of your refund.

If approved:

• Refunds are processed within 5–7 working days
• The amount will be returned through the original payment method or bank transfer

Damaged or Wrong Items

If you receive:

• a damaged product
• defective item
• wrong product

please contact us within 24 hours of delivery with clear photos/videos for quick assistance.

Exchange Policy

Products may be exchanged depending on stock availability.
Exchange requests must be made within the allowed return period.

Non-Returnable Items

The following items may not be eligible for return:

• Used products
• Clearance or discounted items
• Personal care items (if opened)

Shipping Costs

Return shipping charges may apply unless the issue is caused by our side.

Contact Us

For return or refund-related queries, contact our support team and we’ll be happy to assist you.

SK Official Store
Quality • Trust • Style